"When we launched our online comparison service we didn’t have enough calls to warrant employing someone for our customer helpline so we found the LINK Business Hub. We were a little hesitant because subject matter of the site was quite complex – electricity price comparisons – but the staff were great about the training and always handled calls and customers with great professionalism and care. I would recommend the LINK to anyone looking for an economical way to run a customer helpline or service centre – they do a great job of dealing with lots of different clients’ businesses switching between them seamlessly. I don’t think customers would have a clue that they weren’t talking to a dedicated helpline centre. I can honestly say I was never disappointed with the service we received. Thank you for everything!"
"Our four years with LINK have been fantastic. I could not speak highly enough about the professional service that LINK provided for our clients over the last four years. I regret having to end our relationship but our growth means we need to finish. It is due to LINK that we have grown."
"I would like to say thank you for all your help with setting up both Synergy Business Accountant and Break Free Home Loans. The service provided by your business was very professional, and would have no problems in recommending your services to anyone."
"I would like to thank you for the excellent service you provide, we are very happy and look forward to using this service in the near future again."
"It is a pleasure working with such co-operative and welcoming people."
"Newcastle Security are extremely happy with the service provided. The staff are a pleasure to deal with and offer a very professional service"
"We are extremely happy with the services we have been receiving from LINK regarding our local Newcastle office. Whilst we have not yet had the opportunity to fully utilize all services, our needs are growing and it won't be long before we need more services.
The staff have always been polite and helpful and very nice to speak with. I think you have a wonderful team"
"We found LINK Business Hub provided a good selection of services for our virtual office so we could use those that suited us best with variation according to need. For example, they handled routine orders and dispatches.
Control of the processes was good as we dealt directly with personnel responsible for providing services, and procedures were well regulated by standard protocols on file. Overall, engaging and a pleasure to do business with."
"LINK Business Hub was there at a tough time when our new rental premises were not yet habitable but our old lease had run out. They were at all times professional, prompt, and flexible. The team's level of communication was exceptional and their attention to our staff, both in Adamstown and in Sydney, was exemplary.
I would personally like to thank LINK Business Hub for making what could have been a difficult transition, relatively painless. I would recommend them to any business looking for a temporary or long-term serviced office solution."
"I moved into the new LINK Business Hub in September of 2005 and wish I could have done it sooner. The staff are both friendly and efficient. The facilities are modern, clean and central, being close to the Newcastle CBD and close to bus and rail links.
I have also used the boardroom for a training day for 23 people which was a huge success, not just in terms of the conferencing facilities but for catering and administration support as well. Mitsubishi Electric's National Dealer Manager attended the function and was very impressed with the professionalism shown by LINK Business Hub staff and their outstanding facilities"
"A unique Newcastle training / small conference venue.
As a trainer that has used many different training venues I have found none as appropriate as LINK Business Hub at Adamstown.
It is centrally located, reasonably priced with reliable personalised service where I am treated as a valued client not just another booking.
The clients I have trained there really liked the atmosphere and the sessions went down really well. LINK Business Hub is tastefully furnished and decorated, extremely clean and tidy, air conditioned and has street level access.
With staff that are pleasant, efficient, professional and enthusiastic I will be using them frequently and would highly recommend the venue to others."
"Having had serviced offices previously, we knew what we were looking for when we came across LINK Business Hub. It had everything we needed, all delivered with professionalism
- IT / VPN capabilities
- Service standards
- Phone systems
- Messaging service
We have been very happy with the service and the standard of the offices. The offices are well set up and they look very professional.
The IT capabilities are great. We can simply plug in our computers and are connected to the internet. We also use multiple VPN’s to connect to our Sydney head office.
The staff are very supportive and friendly and always willing to help. They answer our calls and manage our messages in a very efficient way.
Having the office located in Adamstown means that we have access to plenty of parking and don’t have to get in and out of town – which suits us very well.
We have been very happy with LINK Business Hub and would recommend it as an ideal solution to other businesses looking to set up regional offices in Newcastle."
Link Business Hub have been working with us since 2013. From the very beginning they were professional, super helpful and have always been attentive to our ever changing needs. We run a busy natural health practice where we are dealing with women who are pregnant, trying to conceive, going through IVF, having miscarriages, have young children and everything in between. Our reception team are always respectful of where our clients are at and are senstive to them at often highly emotional times. We couldn't recommend Link Business Hub more highly. It has been a God send for us to know our clients are in their capable hands.
The staff at Link make it a pleasure to come into work each day. I look forward to seeing their friendly faces and the assistance they provide to our company is invaluable. I can't recommend them highly enough.
We operate a small clinical practice and have found the Link Business Hub to be an invaluable resource. The cost of having an administrative employee on site full-time is prohibitive for many small practices. Link offer affordable administrative support and phone booking/message services for clients contacting us during business hours. We could not do without a service like this.
Fox Stevens Conveyancing has been with the Link Business Hub in Adamstown for approximately two years now and we have been very pleased with the convenient location, attractiveness of décor, quality of facilities and above all the level of service and professionalism of the staff.
We have found the facilities to be thoughtfully designed and maintained. The attention to detail and the enthusiasm of the staff, though, is what puts their offering at a premium to other local serviced offices.
We would recommend the Link Business Hub to any company that would rather focus on their own business and leave managing the reception area and boardroom to the experts.
A place to call home, where mail can be sent and where you can meet.
- Street Address
- Mail Collection
- Mail Distribution
- PO Box
Never miss another call. Phone answering, your style.
- Phone Number
- Customised Answer Script
- Message Handling
- Virtual Assistant
The Back Office
Bespoke call and diary services, so you can do what matters most.
- Intimate Business Knowledge
- Diary Management
- Sales Support
Physical office space, welcoming and professional.
- 24 Hrs Access
- Mail/Package Handling
- Reception and Call Announcement
- Extra Person in Room
- Internal Signage
- External Signage
- Virtual Private Network (VPN)