Services that free you to do what you do best

Street Address

With a complete refurbishment of the centrally located site at Adamstown, LINK offers a professional location for your business to call home.

Mail Collection

Post, parcel and courier management. Mail sent to you at 271 Brunker Road, Adamstown is collated and handled according to your instruction.

Mail Distribution

We advise you when mail arrives. Mail is on-forwarded immediately, or held and sent in bulk, wherever you need it to go.

PO Box

If you prefer a PO Box, send your mail to our shared box and it will be handled swiftly according to your instruction.

Phone Number

A telephone number is provided to you that you can pass out to your clients, or, if you have an established number that you want to keep, just divert your calls to the number we give you. If you divert, your callers don't notice any difference.

Customised Answer Script

Telephone answering according to your customised script between 8:30am and 5:00pm Monday to Friday. We really get to know you and the people you work with. We understand how you want your calls handled and convey the best impression of your business.

Message Handling

Free immediate transcribing of messages to email. At additional cost, if you instruct that some or all calls are to be transferred to you, or sent via SMS, we can do that too, with announcement of the call.

Virtual Assistant

Expert support as you need it.
A full range of secretarial services. Marketing support for your business. Sales enquiries handled, taking the client through the next stage of your sales funnel.

Intimate Business Knowledge

We really get to know your business for complete call handling. That's where we shine. Knowing you and how you like to do business like no other. We are your team, and that is what the client sees.

Diary Management

Use your time wisely. We use your preferred online diary management tool to update appointments, handle cancellations, create waiting lists, fill vacant appointments immediately from your waiting list. We give all your new clients the information you need them to have. We can also personally change appointments if unanticipated need arises, such as sickness. We can follow up with emails, SMS's and perform invoicing functions. You have access to your shared online diary and we also tell you about your diary changes, with emails, or in urgent cases, SMS's, as you direct.

Sales Support

Once the caller has established they wish to proceed with securing your product or service, you want the deal closed, the booking made, the client serviced on the spot. No call backs needed, no interruptions to the process.

Serviced Offices

Office convenience without the overheads. Stylish and streamlined, conveniently located in Adamstown, Newcastle, supported by experienced professionals to help your business prosper.

The Door

A place to call home, where mail can be sent and where you can meet.

  • Street Address
  • Mail Collection
  • Mail Distribution
  • PO Box

The Telephone

Never miss another call. Phone answering, your style.

  • Phone Number
  • Customised Answer Script
  • Message Handling
  • Virtual Assistant

The Back Office

Bespoke call and diary services, so you can do what matters most.

  • Intimate Business Knowledge
  • Diary Management
  • Sales Support

The Space

Physical office space, welcoming and professional.

  • Office
  • 24 Hrs Access
  • Mail/Package Handling
  • Reception and Call Announcement
  • Extra Person in Room
  • Internet
  • Internal Signage
  • External Signage
  • Phone
  • Fax
  • Virtual Private Network (VPN)
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